Personal growth workshops for success in the workplace

Whether you want to improve your leadership skills, provide exceptional customer service, or build your personal resilience during tough times, we provide expert, highly interactive on-line learning in small groups of no more than 15 people.

Emotional Intelligence

Emotional intelligence (EI) encompasses the personal, emotional, and social abilities and skills which allow us to succeed in coping with environmental demands and pressures.

The workshop covers the following five categories:

  • Self Perception
  • Self Expression
  • Stress Management
  • Interpersonal
  • Decision Making
Learn More
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Linda Beck, Chief Learning Officer

Upcoming Workshop Schedule

Course
Developing Highly Effective Teams
Date
Nov 2, 2021
Format
Online
Course
Working With Challenging People
Date
Nov 16, 2021
Format
Online

our Clients

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Client Feedback

Linda, thank you for meeting with our team regarding emotional intelligence. I am sure we will put this knowledge to good use in our work.

Janice D, City of Toronto

I have enjoyed the course. The material reviewed helped me to understand what I was doing 'the hard way'. I appreciate your help.

Stephen D, Ryder Canada

Linda, I am happy to say that my very 1st customer was a very angry lady and I was able to defuse the situation and get a thank you even though I couldn't divulge the information she was looking for. I am very proud of myself! I have to say that, besides improving our customer service skills, you really helped us bond as a group and we are really supportive of each other. Thank you for everything.

Nadia RM, City of Toronto

Instructor very good at pulling audience together and keeping focus.

MPM, Ministry of Transportation

I believe that the skills presented will be very useful in improving interaction with customers. The delivery of the material was very engaging.

Michael M, Mytrak Health Systems Inc.
Beck, Goodman & Associates Inc.