Emotional Intelligence – Beck, Goodman & Associates Inc.

Linda Beck delivers Emotional Intelligence Excellence

Emotional intelligence (EI) encompasses the personal, emotional, and social abilities and skills which allow us to succeed in coping with environmental demands and pressures. Understanding your EI will help you identify your strengths as well as areas for potential growth to enhance your personal performance. Research has shown that EI is just as important, if not more important, than IQ for success on the job. Linda Beck has developed a passion for EI as it is an important element of success in all the workshops we offer.

Our workshop will provide participants with the following:

an understanding of emotional intelligence
an awareness of the importance of developing your emotional intelligence
an understanding of the connection between behaviour, emotions and performance
strategies for developing your emotional intelligence to achieve personal and business success

Who should attend?

All staff who wish to understand the link between using the “right emotion at the right moment” and achieving success.

The Many Faces of Emotional Intelligence

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Self Regard

The ability to respect oneself while understanding and accepting one’s strengths and weaknesses. Self-Regard is often associated with feelings of inner strength and self-confidence.

Self Actualization

The willingness to persistently try to improve oneself and engage in the pursuit of personally relevant and meaningful objectives that lead to a rich and enjoyable life.

Emotional Self-Awareness

Recognizing and understanding one’s own emotions. This includes the ability to differentiate between subtleties in one’s own emotions while understanding the cause of these emotions and the impact they have on the thoughts and actions of oneself and others.

Assertiveness

Communicating feelings, beliefs and thoughts openly, and defending personal rights and values in a socially acceptable, non-offensive, and non-destructive manner.

Independence

Being self directed and free from emotional dependency on others. Decision-making, planning, and daily tasks are completed autonomously.

Emotional Expression

Openly expressing one’s feelings verbally and non-verbally.

Flexibility

Adapting emotions, thoughts and behaviors to unfamiliar, unpredictable, and dynamic circumstances or ideas.

Stress Tolerance

Involves coping with stressful or difficult situations and believing that one can manage or influence situations in a positive manner.

Optimism

An indicator of one’s positive attitude and outlook on life. It involves remaining hopeful and resilient, despite occasional setbacks.

Interpersonal Relationships

Refers to the skill of developing and maintaining mutually satisfying relationships that are characterized by trust and compassion.

Empathy

Recognizing, understanding, and appreciating how other people feel. Empathy involves being able to articulate your understanding of another’s perspective and behaving in a way that respects others’ feelings.

Social Responsibility

Willingly contributing to society, to one’s social groups, and generally to the welfare of others. Social Responsibility involves acting responsibly having social consciousness, and showing concern for the greater community.

Problem Solving

The ability to find solutions to problems in situations where emotions are involved. Problem solving includes the ability to understand how emotions impact decision making.

Reality Testing

The capacity to remain objective by seeing things as they really are. This capacity involves recognizing when emotions or personal bias can cause one to be less objective.

Impulse Control

The ability to resist or delay an impulse, drive or temptation to act and involves avoiding rash behaviors and decision making.