A key challenge for leaders in any organization is to be increasingly more skilful and intentional with the application of their emotions so that they can respond to life’s pressures in such a way that is effective and performance enhancing, rather than destructive or performance limiting.

The primary goal of understanding and managing your emotions is to improve personal resilience, performance, and personal leadership by learning to be more conscious of your emotions, and more skilful in applying the appropriate emotion at the appropriate time.

Learning Objectives:

• Gain an understanding of leadership, emotional intelligence and the connection between behaviour, emotions and performance
• Define and understand the categories and competencies of emotional intelligence
• Relate Dr. Albert Ellis’ ABCDE technique to your leadership challenges to begin to enhance your emotional intelligence
• Develop strategies to apply Emotional Quotient (EQ) to achieve personal and business success

Who Should Attend

All staff who wish to understand the link between using the “right emotion at the right moment” and achieving success.