In today’s ever-changing work environment, individuals are constantly being challenged to reach new plateaus…by adding to higher profits, and improving customer satisfaction. To achieve this, each person in the organization must realize that he/she can “make a difference”. New technology, increased competition, globalization and constant change have a major impact on the various roles within an organization.

This workshop will look at how each individual is a leader and how to proactively take on that leadership role.

Learning Objectives:

• A greater appreciation of similarities and differences between the roles of leaders and managers/supervisors/lead hands
• Diagnostic tools to identify preferred leadership style(s)
• Insights into the strengths and potential pitfalls of different leadership styles
• A practical framework for resolving problems arising from a lack of consistency between intended and actual results.

Who should attend?

All staff.